Privacy policy
Customer Privacy Policy
FEEL AT HOME, INC. respects the privacy of customers and website visitors. We take reasonable measures to protect personal information collected through our online store.
Information We May Collect
Depending on your use of our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Purchase history
- Browser information
- Device information
- Payment transaction information processed by authorized providers
How We Use Information
Customer information may be used to:
- Process and fulfill orders
- Arrange product delivery
- Send order confirmations
- Provide shipping updates
- Respond to customer service requests
- Improve our website and services
- Analyze store performance
- Detect and prevent fraudulent activity
- Comply with applicable legal requirements
Third-Party Service Providers
When necessary to operate our store, limited information may be shared with trusted service providers, including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers
- Fraud prevention services
We do not sell or rent customer personal information.
Data Security
We use reasonable administrative and technical safeguards intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Cookies
Our website may use cookies and similar technologies to:
- Maintain essential website functionality
- Remember customer preferences
- Analyze website traffic
- Improve website performance
- Enhance the shopping experience
Customers may manage cookie preferences through their browser settings.